This is quite normal and to be expected.
For safety reasons and to meet EMC (Electro Magnetic Compatibility) directive 89/336/EEC, all Sargent systems shut down the habitation 12V system when you start the engine. In caravans it is a complete shutdown as no one should be in the caravan whilst it is motion. In motorhomes, there may be a 12V socket and/or USB socket adjacent to a travelling seat (i.e., one fitted with a seatbelt.
